Help Center

Getting started is simple: 1) Create your free account by providing your name and email, 2) Complete the welcome tutorial to familiarize yourself with our platform, 3) Start with our foundational "Safe Trading Basics" course, and 4) Join our community forums to connect with other learners. No credit card required for the free starter plan.

ConsanFero is unique because we focus equally on profitable trading education AND scam protection. While other platforms only teach trading strategies, we also train you to identify and avoid the countless fraudulent schemes targeting traders. Our team includes both professional traders and cybersecurity experts.

Absolutely! Our curriculum is designed for learners at all levels. We start with fundamental concepts, assuming no prior knowledge. Our beginner modules cover basic financial literacy, trading terminology, market mechanics, and most importantly, how to spot and avoid scams from day one. Over 70% of our successful students started as complete beginners.

We use multiple protection layers: 1) Comprehensive scam awareness education, 2) Real-time alerts about new fraud tactics, 3) A constantly updated database of known scams and fraudulent brokers, 4) AI-powered analysis of suspicious offers, 5) A verified list of legitimate platforms and brokers, and 6) 24/7 expert support to answer questions about potentially suspicious opportunities.

Our free Starter plan includes: Access to basic trading education modules, comprehensive scam awareness training, community forum participation, weekly market updates, email support, and basic trading simulator access. We believe everyone deserves access to fundamental fraud protection education, regardless of their budget.

Scam protection skills develop quickly - most students can identify red flags within their first week. For trading profitability, results vary by individual effort and market conditions. Dedicated students following our structured program typically achieve consistent results after 2-3 months. Remember, we prioritize safe, sustainable learning over unrealistic promises of quick profits.

Yes, we maintain a carefully vetted list of legitimate brokers and platforms that meet our strict safety criteria. We conduct thorough due diligence including regulatory compliance checks, financial stability analysis, and ongoing monitoring. We NEVER recommend platforms that haven't passed our comprehensive verification process, and we have no financial relationships that could bias our recommendations.

We provide comprehensive support including: 24/7 chat support for urgent questions, weekly live Q&A sessions with experts, personalized progress tracking and recommendations, instant scam alerts, active community forums, email support for all plan levels, and priority phone support for premium members. Our goal is to ensure every student feels supported throughout their learning journey.

Yes, you can cancel your paid subscription at any time with no penalties or hidden fees. Your access continues until the end of your current billing period. After cancellation, you can always return to our free Starter plan to maintain access to basic safety education and community features. We make cancellation simple - no phone calls or complex procedures required.

You can report suspicious activities through multiple channels: 1) Use our instant reporting feature in your dashboard, 2) Email our fraud team at fraud@feroconsan.com, 3) Use the emergency chat support for urgent warnings, or 4) Post in our community scam alert forum. Our experts typically respond within 2 hours and will investigate all reports to protect our entire community.

ConsanFero works on all modern devices and browsers. Supported browsers include Chrome, Firefox, Safari, and Edge (latest 2 versions). Our platform is fully responsive and works on desktops, tablets, and smartphones. We also offer dedicated mobile apps for iOS and Android for convenient learning on the go. System requirements are minimal - any device with internet access will work.

Yes, we offer a 30-day money-back guarantee for all paid plans. If you're not satisfied with ConsanFero within your first 30 days, contact our support team for a full refund. This applies to first-time subscribers only. We're confident in the value we provide, but we want you to feel secure in your investment in education and protection.