Contact ConsanFero
Get in touch with our expert team for support, questions, or to report suspicious trading activities. We're here to help you succeed safely in your trading education journey.
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Get in Touch
Choose the best way to reach our team based on your needs.
Live Chat
24/7 instant support for urgent questions
Emergency Scam Alert
If you believe you're currently being targeted by a scam or need immediate assistance:
Our Offices
ConsanFero is a global platform with team members worldwide
North America Headquarters
ConsanFero Trading Education
1250 Financial District Blvd
Suite 4000
New York, NY 10005
United States
Monday - Friday: 9:00 AM - 6:00 PM EST
Weekend: Emergency support only
European Operations
ConsanFero Europe Ltd
25 Canary Wharf
Level 42
London E14 5JP
United Kingdom
Monday - Friday: 9:00 AM - 5:00 PM GMT
Covering: UK, EU, Scandinavia
Asia-Pacific Hub
ConsanFero Asia Pte Ltd
1 Raffles Place
Tower 2, Level 35
Singapore 048616
Singapore
Monday - Friday: 9:00 AM - 6:00 PM SGT
Covering: APAC region
Before You Contact Us
Quick answers to common questions
We respond to all inquiries within 24 hours during business days. Emergency scam-related questions receive immediate attention through our live chat system. Phone support is available for urgent matters during business hours.
Include: 1) Website URL or company name, 2) Contact method they used (email, phone, social media), 3) Screenshots of communications, 4) Any money requested or promises made, 5) Timeline of interactions. Never share personal financial information in your report.
Yes, phone consultations are available for Professional and Business plan members. We also offer phone support for all users regarding urgent scam-related matters. Enterprise clients receive dedicated phone support as part of their package.
Absolutely! We offer personalized demos for potential Enterprise clients and training sessions for organizations. Contact us with "Demo Request" in the subject line, and our team will schedule a session that fits your needs and timezone.